Frequently asked questions
Orders, shipping and returns
How long does shipping take?
<p>We deliver within 3 working days with DHL.</p>
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How much is shipping?
<p>Standard shipping within Germany costs 3.90 €. Orders from 20 € ship free.</p>
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How can I pay?
<p>You can pay with PayPal or by bank transfer in advance. Through PayPal, card and direct debit may be offered as well.</p>
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Can I return my order?
<p>You have 30 days from receiving the goods to withdraw from the contract. You bear the direct cost of returning the goods. See our withdrawal policy for details.</p>
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When can I reach you?
<p>You can reach us Monday to Saturday between 8:00 and 16:30 on +49 2307 973 21 0 or by e-mail at info@celik-strumpfwaren.de.</p>
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